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ITC transmission lines shown on a starry night

Resilience & Reliability

The Power is On

Reliability performance chart for ITC Transmission

Whether you flip on a light switch or start a massive assembly line in an automotive factory, our goal is to make sure the electricity is there when you need it.

Reliability is something ITC has taken great pride in over our 20-year history. Likewise, resilience is a key factor in assuring the electricity will be there when you need it. Whether it’s weathering an ice storm or thwarting a cyber attack, ITC is on the job 24/7, 365 days a year.


ITC works to make sure our customers steer clear of excessive costs. Part of that is ensuring that congestion on our lines is kept at a minimum, with the goal of keeping our electric highways open and flowing effectively.


The old saying goes “You are only as strong as your weakest link.” It’s ITC’s job to check those links every day, in the form of our intricate design of substations, transmission structures and power lines. We accomplish this in our control center, located in our Novi, Michigan headquarters. Across seven states, we are constantly monitoring and re-routing electricity when needed, with an overall goal of keeping the lights on and our employees safe.