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LETTER FROM THE PRESIDENT

ITC Michigan Newsletter 2018 Q1

Customers are calling for expanded transmission

Consumers today are growing more conscious of energy issues and are gaining influence over the source, cost and use of energy in their daily lives. They want clean, affordable energy, and they want to know that it will be there when and where they need it. The same is true in business. Large companies like Google, Microsoft and General Motors are taking a long-term position on affordable clean energy…and calling for increased transmission investment to support it.

A recent study commissioned by the Wind Energy Foundation found that corporate commitments to procure renewable energy are growing rapidly and are projected to continue.* The reason? Lower costs, price risk reductions and corporate environmental initiatives, among others. The study further noted that transmission expansion and upgrades are needed to meeting this growing demand.

For some companies, the ability to tap into renewable energy sources is a key decision in siting or expanding a facility. According to Rob Threlkeld, Global Manager of Renewable Energy for General Motors, “GM’s ability to access renewable energy is key to our decisions about where to expand new facilities. It’s essential that transmission planners take the growing corporate demand for renewables into account in the planning process. Expanding and upgrading transmission is critical to help GM access low-cost renewable energy and meet our commitments.”

On the west side of the state, the ability to tap into 100 percent renewable energy was critical in bringing the largest and most advanced data center in the eastern United States to Grand Rapids, the Switch Pyramid Data Center. They’re in good company. Other Michigan-based businesses, including Kellogg’s, Steelcase and General Motors have made commitments to going 100 percent renewable, along with 80 other companies from around the world, as part of the RE100 initiative.

Clearly, the demand from consumers and business is there, and transmission is the critical link to connecting them to clean, affordable and reliable power. We need updated and expanded energy infrastructure to support energy-intensive technologies, transport renewable energy from energy abundant locations and serve customers, and we need it today if we are to meet the long-term needs of tomorrow.

*Wind Energy Foundation, Transmission Upgrades & Expansion: Keys to Meeting Large Customer Demand for Renewable Energy, January 2018

Sincerely,

itc-presidentbe31a37532376c5b9373ff64003dc3d8

Simon S. Whitelocke
Vice President, ITC Holdings Corp. and President, ITC Michigan

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STAKEHOLDER SPOTLIGHT

ITC Michigan Newsletter 2018 Q1


No Utility is an Island

Located in West Michigan near the beautiful shores of Lake Michigan, the municipally-owned Holland Board of Public Works (BPW) provides electricity to more than 28,000 customers in the City of Holland, as well as portions of Holland, Park, Laketown and Filmore townships. Holland BPW operates a distribution loop that covers 24 miles, with 600 circuit miles of distribution lines and nine substations.

Holland BPW connects to ITC’s 138,000 volt (138kV) high-voltage transmission system in Holland Township, at the Black River Substation. A recent third-party equipment failure at the station threatened to interrupt that connection. To make the repairs, the entire substation needed to be de-energized, which would essentially “island” the West Michigan utility, meaning it would be self-supporting with no connection to the greater grid.

Holland BPW was prepared for that scenario, but its strong desire for service reliability drove the Holland and ITC teams to explore other alternatives. “Our research has shown that reliability is the number one priority for our customers,” says Holland BPW General Manager Dave Koster. “More than 80 percent of our sales are to industrial or commercial customers, including tier one automotive suppliers, office furniture manufacturers and food processing facilities, so reliability is critical. Even a momentary outage can be costly.”

ITC worked closely with Holland BPW to develop a creative solution that would mitigate risk and keep the utility connected to ITC’s system – a temporary transmission line that would bypass the Black River Substation, and instead form a connection from ITC’s Black River – Tyler 138 kV line to Holland BPW’s Greenly Substation.

With only days to prepare, ITC assembled crews and materials to construct the temporary line, which was accomplished in less than 24 hours. Repairs were then made to the Black River Substation, bringing it back online in the next 24-36 hours. Says ITC’s Operations Control Room Manager Jeff Sharrow, “The difficulty in this situation was not in taking down the substation but in bringing the system back online and risking an outage. The entire project involved a great deal of coordination from all parties, and some out-of-the-box thinking. In the end, the teams executed flawlessly and the entire process went like clockwork.”

Says Koster, “I’ve been with Holland BPW for over 26 years, and I’ve worked with ITC since its inception. ITC has always been a great partner. The team there works to find solutions, discuss all the options and provide the best outcome for customers.”


STAKEHOLDER SPOTLIGHT

No Utility is an Island

Located in West Michigan near the beautiful shores of Lake Michigan, the municipally-owned Holland Board of Public Works (BPW) provides electricity to more than 28,000 customers in the City of Holland, as well as portions of Holland, Park, Laketown and Filmore townships. Holland BPW operates a distribution loop that covers 24 miles, with 600 circuit miles of distribution lines and nine substations.

Holland BPW connects to ITC’s 138,000 volt (138kV) high-voltage transmission system in Holland Township, at the Black River Substation. A recent third-party equipment failure at the station threatened to interrupt that connection. To make the repairs, the entire substation needed to be de-energized, which would essentially “island” the West Michigan utility, meaning it would be self-supporting with no connection to the greater grid.

Holland BPW was prepared for that scenario, but its strong desire for service reliability drove the Holland and ITC teams to explore other alternatives. “Our research has shown that reliability is the number one priority for our customers,” says Holland BPW General Manager Dave Koster. “More than 80 percent of our sales are to industrial or commercial customers, including tier one automotive suppliers, office furniture manufacturers and food processing facilities, so reliability is critical. Even a momentary outage can be costly.”

ITC worked closely with Holland BPW to develop a creative solution that would mitigate risk and keep the utility connected to ITC’s system – a temporary transmission line that would bypass the Black River Substation, and instead form a connection from ITC’s Black River – Tyler 138 kV line to Holland BPW’s Greenly Substation.

With only days to prepare, ITC assembled crews and materials to construct the temporary line, which was accomplished in less than 24 hours. Repairs were then made to the Black River Substation, bringing it back online in the next 24-36 hours. Says ITC’s Operations Control Room Manager Jeff Sharrow, “The difficulty in this situation was not in taking down the substation but in bringing the system back online and risking an outage. The entire project involved a great deal of coordination from all parties, and some out-of-the-box thinking. In the end, the teams executed flawlessly and the entire process went like clockwork.”

Says Koster, “I’ve been with Holland BPW for over 26 years, and I’ve worked with ITC since its inception. ITC has always been a great partner. The team there works to find solutions, discuss all the options and provide the best outcome for customers.”


STAKEHOLDER SPOTLIGHT

No Utility is an Island

Located in West Michigan near the beautiful shores of Lake Michigan, the municipally-owned Holland Board of Public Works (BPW) provides electricity to more than 28,000 customers in the City of Holland, as well as portions of Holland, Park, Laketown and Filmore townships. Holland BPW operates a distribution loop that covers 24 miles, with 600 circuit miles of distribution lines and nine substations.

Holland BPW connects to ITC’s 138,000 volt (138kV) high-voltage transmission system in Holland Township, at the Black River Substation. A recent third-party equipment failure at the station threatened to interrupt that connection. To make the repairs, the entire substation needed to be de-energized, which would essentially “island” the West Michigan utility, meaning it would be self-supporting with no connection to the greater grid.

Holland BPW was prepared for that scenario, but its strong desire for service reliability drove the Holland and ITC teams to explore other alternatives. “Our research has shown that reliability is the number one priority for our customers,” says Holland BPW General Manager Dave Koster. “More than 80 percent of our sales are to industrial or commercial customers, including tier one automotive suppliers, office furniture manufacturers and food processing facilities, so reliability is critical. Even a momentary outage can be costly.”

ITC worked closely with Holland BPW to develop a creative solution that would mitigate risk and keep the utility connected to ITC’s system – a temporary transmission line that would bypass the Black River Substation, and instead form a connection from ITC’s Black River – Tyler 138 kV line to Holland BPW’s Greenly Substation.

With only days to prepare, ITC assembled crews and materials to construct the temporary line, which was accomplished in less than 24 hours. Repairs were then made to the Black River Substation, bringing it back online in the next 24-36 hours. Says ITC’s Operations Control Room Manager Jeff Sharrow, “The difficulty in this situation was not in taking down the substation but in bringing the system back online and risking an outage. The entire project involved a great deal of coordination from all parties, and some out-of-the-box thinking. In the end, the teams executed flawlessly and the entire process went like clockwork.”

Says Koster, “I’ve been with Holland BPW for over 26 years, and I’ve worked with ITC since its inception. ITC has always been a great partner. The team there works to find solutions, discuss all the options and provide the best outcome for customers.”

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PROJECT UPDATE

ITC Michigan Newsletter 2018 Q1

ITC is rebuilding approximately six miles of its Verona – Barnum Creek Jct. 138,000 volt (138 kV) transmission line in Calhoun County. The existing structures will be replaced with new 230 kV double-circuit structures and conductor (wires), providing greater reliability in southwest Michigan. The project is expected to be complete in Q2 2018.

View the project profile.


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PROJECT UPDATE

ITC is rebuilding approximately six miles of its Verona – Barnum Creek Jct. 138,000 volt (138 kV) transmission line in Calhoun County. The existing structures will be replaced with new 230 kV double-circuit structures and conductor (wires), providing greater reliability in southwest Michigan. The project is expected to be complete in Q2 2018.

View the project profile.


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PROJECT UPDATE

ITC is rebuilding approximately six miles of its Verona – Barnum Creek Jct. 138,000 volt (138 kV) transmission line in Calhoun County. The existing structures will be replaced with new 230 kV double-circuit structures and conductor (wires), providing greater reliability in southwest Michigan. The project is expected to be complete in Q2 2018.

View the project profile.



ITC Michigan Newsletter 2018 Q1



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Thank You ITC for Making Emma's Dream Come True!

ITC Michigan Newsletter 2018 Q1


Since 1985, The Rainbow Connection has made dreams come true for over 3,300 Michigan children battling a life threatening medical condition. These outstanding accomplishments are attributed to the caring community that has joined hands with us in our mission to bring joy and comfort to children’s lives.

The ITC team met Rainbow Connection wish child Emma at the annual ITC employee picnic last August. Because of their generosity, Emma’s wish came true in January. As you can see from the note written by Emma’s family below they spent a wonderful week at Disney World:

“We just returned from the most magical wish trip to Disney World and the experience was much more than a vacation. Words cannot express the way our family feels about the Rainbow Connection and our friends at ITC. They made this vacation so special for our whole family. From the limo that took us to and from the airport, to most amazing accommodations at Give Kids the World and red carpet treatment at Disney World. It was so special to see Emma smiling so much all week. She was back to her old carefree self that she was prior to her treatment. It was amazing to see her become so outgoing throughout the week. From the bottom of our hearts, we want to thank the Rainbow Connection and ITC for making Emma’s dream come true. Not only did this very special wish make Emma feel like a princess, it also included her older sister which means so much to us. Words cannot express the gratitude we have for each of you. Thank you for making Emma’s wish come true!”

The challenge of battling a life threatening medical condition is beyond the imagination of most, yet our families meet them with courage and strength. Thank you ITC for being part of our magical mission and for your continued support.

Brenda Moore

Community Events Director
The Rainbow Connection
www.rainbowconnection.org



Thank You ITC for Making Emma's Dream Come True!

Since 1985, The Rainbow Connection has made dreams come true for over 3,300 Michigan children battling a life threatening medical condition. These outstanding accomplishments are attributed to the caring community that has joined hands with us in our mission to bring joy and comfort to children’s lives.

The ITC team met Rainbow Connection wish child Emma at the annual ITC employee picnic last August. Because of their generosity, Emma’s wish came true in January. As you can see from the note written by Emma’s family below they spent a wonderful week at Disney World:

“We just returned from the most magical wish trip to Disney World and the experience was much more than a vacation. Words cannot express the way our family feels about the Rainbow Connection and our friends at ITC. They made this vacation so special for our whole family. From the limo that took us to and from the airport, to most amazing accommodations at Give Kids the World and red carpet treatment at Disney World. It was so special to see Emma smiling so much all week. She was back to her old carefree self that she was prior to her treatment. It was amazing to see her become so outgoing throughout the week. From the bottom of our hearts, we want to thank the Rainbow Connection and ITC for making Emma’s dream come true. Not only did this very special wish make Emma feel like a princess, it also included her older sister which means so much to us. Words cannot express the gratitude we have for each of you. Thank you for making Emma’s wish come true!”

The challenge of battling a life threatening medical condition is beyond the imagination of most, yet our families meet them with courage and strength. Thank you ITC for being part of our magical mission and for your continued support.

Brenda Moore

Community Events Director
The Rainbow Connection
www.rainbowconnection.org


Thank You ITC for Making Emma's Dream Come True!

Since 1985, The Rainbow Connection has made dreams come true for over 3,300 Michigan children battling a life threatening medical condition. These outstanding accomplishments are attributed to the caring community that has joined hands with us in our mission to bring joy and comfort to children’s lives.

The ITC team met Rainbow Connection wish child Emma at the annual ITC employee picnic last August. Because of their generosity, Emma’s wish came true in January. As you can see from the note written by Emma’s family below they spent a wonderful week at Disney World:

“We just returned from the most magical wish trip to Disney World and the experience was much more than a vacation. Words cannot express the way our family feels about the Rainbow Connection and our friends at ITC. They made this vacation so special for our whole family. From the limo that took us to and from the airport, to most amazing accommodations at Give Kids the World and red carpet treatment at Disney World. It was so special to see Emma smiling so much all week. She was back to her old carefree self that she was prior to her treatment. It was amazing to see her become so outgoing throughout the week. From the bottom of our hearts, we want to thank the Rainbow Connection and ITC for making Emma’s dream come true. Not only did this very special wish make Emma feel like a princess, it also included her older sister which means so much to us. Words cannot express the gratitude we have for each of you. Thank you for making Emma’s wish come true!”

The challenge of battling a life threatening medical condition is beyond the imagination of most, yet our families meet them with courage and strength. Thank you ITC for being part of our magical mission and for your continued support.

Brenda Moore

Community Events Director
The Rainbow Connection
www.rainbowconnection.org

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Turning Up the Heat for THAW

ITC Michigan Newsletter 2018 Q1


Across Michigan, 1.54 million households struggle to afford the basic needs of housing, including energy. To help provide a lifeline to families facing just such a crisis, The Heat and Warmth Fund (THAW) provides financial assistance to economically challenged Michigan families to pay energy bills during the winter months.

In support of the good work that THAW is doing in our Michigan communities, ITC employees gathered on a cold February morning to heat up the phone lines by taking pledges for THAW at the annual WWJ-AM Winter Survival Radiothon. Simon Whitelocke, president of ITC Michigan, was with the ITC team to present a donation on behalf of the company, saying “At ITC we know very well the importance of having reliable energy during these cold winter months. On behalf of all of our ITC employees, we’re proud to be a longtime supporter of THAW.”

For more information about THAW, please visit https://thawfund.org/



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Turning Up the Heat for THAW

Across Michigan, 1.54 million households struggle to afford the basic needs of housing, including energy. To help provide a lifeline to families facing just such a crisis, The Heat and Warmth Fund (THAW) provides financial assistance to economically challenged Michigan families to pay energy bills during the winter months.

In support of the good work that THAW is doing in our Michigan communities, ITC employees gathered on a cold February morning to heat up the phone lines by taking pledges for THAW at the annual WWJ-AM Winter Survival Radiothon. Simon Whitelocke, president of ITC Michigan, was with the ITC team to present a donation on behalf of the company, saying “At ITC we know very well the importance of having reliable energy during these cold winter months. On behalf of all of our ITC employees, we’re proud to be a longtime supporter of THAW.”

For more information about THAW, please visit https://thawfund.org/


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Turning Up the Heat for THAW

Across Michigan, 1.54 million households struggle to afford the basic needs of housing, including energy. To help provide a lifeline to families facing just such a crisis, The Heat and Warmth Fund (THAW) provides financial assistance to economically challenged Michigan families to pay energy bills during the winter months.

In support of the good work that THAW is doing in our Michigan communities, ITC employees gathered on a cold February morning to heat up the phone lines by taking pledges for THAW at the annual WWJ-AM Winter Survival Radiothon. Simon Whitelocke, president of ITC Michigan, was with the ITC team to present a donation on behalf of the company, saying “At ITC we know very well the importance of having reliable energy during these cold winter months. On behalf of all of our ITC employees, we’re proud to be a longtime supporter of THAW.”

For more information about THAW, please visit https://thawfund.org/

ITC Michigan Newsletter 2018 Q1





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OPERATIONAL EXCELLENCE

ITC Michigan Newsletter 2018 Q1


Spotlight on Skilled Trades
 
According to the American Public Power Association, public power utilities employ more than 93,000 people across the United States. Apprentices comprise a key sector of this workforce. As industry leader, ITC recognizes the significant job creation potential for skilled workers as we look to address future energy needs and demands.  So when ITC Field Supervisor Steve Silverthorn was offered the opportunity to judge the Associated Builders and Contractors of Western Michigan electrical apprenticeship contest, he jumped at the chance to help inspire the next generation. “I started my career as an apprentice, earned my journeyman card and after many years working in the industry came to ITC. I’m very proud of the work I have accomplished over the years as an electrician, as well as my career here at ITC working on projects such as the Weeds Lake substation, and many substation expansions and upgrades,” says Silverthorn. “Having a skill and a trade, that’s something I try to promote. It’s very rewarding to see what you can accomplish at the end of the day.”



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OPERATIONAL EXCELLENCE

Spotlight on Skilled Trades
 
According to the American Public Power Association, public power utilities employ more than 93,000 people across the United States. Apprentices comprise a key sector of this workforce. As industry leader, ITC recognizes the significant job creation potential for skilled workers as we look to address future energy needs and demands.  So when ITC Field Supervisor Steve Silverthorn was offered the opportunity to judge the Associated Builders and Contractors of Western Michigan electrical apprenticeship contest, he jumped at the chance to help inspire the next generation. “I started my career as an apprentice, earned my journeyman card and after many years working in the industry came to ITC. I’m very proud of the work I have accomplished over the years as an electrician, as well as my career here at ITC working on projects such as the Weeds Lake substation, and many substation expansions and upgrades,” says Silverthorn. “Having a skill and a trade, that’s something I try to promote. It’s very rewarding to see what you can accomplish at the end of the day.”


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OPERATIONAL EXCELLENCE

Spotlight on Skilled Trades
 
According to the American Public Power Association, public power utilities employ more than 93,000 people across the United States. Apprentices comprise a key sector of this workforce. As industry leader, ITC recognizes the significant job creation potential for skilled workers as we look to address future energy needs and demands.  So when ITC Field Supervisor Steve Silverthorn was offered the opportunity to judge the Associated Builders and Contractors of Western Michigan electrical apprenticeship contest, he jumped at the chance to help inspire the next generation. “I started my career as an apprentice, earned my journeyman card and after many years working in the industry came to ITC. I’m very proud of the work I have accomplished over the years as an electrician, as well as my career here at ITC working on projects such as the Weeds Lake substation, and many substation expansions and upgrades,” says Silverthorn. “Having a skill and a trade, that’s something I try to promote. It’s very rewarding to see what you can accomplish at the end of the day.”

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Operational Excellence

ITC Michigan Newsletter 2018 Q1


Helping Hearts & Hands in Hurricane Stricken Islands

Over the last several months ITC has provided support and expertise to assist with power restoration in hurricane-impacted islands of the Caribbean:

In Turks and Caicos, Fortis companies including ITC provided labor support and financial assistance in the aftermath of Hurricane Irma. FortisTCI, operating on the Turks and Caicos Islands, was severely impacted by Irma. The Fortis response included approximately 250 employees and contract personnel from all Fortis utilities throughout the United States, Canada and the Caribbean. The restoration team rebuilt and restored many kilometers of transmission, distribution and service lines, and replaced approximately 1,500 electricity poles. These efforts were recognized by the Edison Electric Institute (EEI), which presented Fortis Inc. and its group of utilities with the Emergency Assistance Award for its outstanding work assisting impacted customers.

In Puerto Rico, the damage caused by Hurricanes Irma and Maria hit close to home for ITC’s Pedro Melendez, director of asset protection and performance. Melendez was born and raised there, and his family still lives on the island. So when EEI reached out to utility members, including ITC, for support he knew that he had to help.

For nearly 70 days Melendez worked as part of the incident command staff leading power restoration efforts. “We prioritized where to rebuild the grid to get stability to the system, connect critical customers, and restore essential transmission lines – all in coordination with PREPA, the U.S. Army Corps of Engineers, Federal Emergency Management Association, and other industry contractors. We worked non-stop and were all working towards a common goal to restore power to the people of Puerto Rico.”

“While it’s clear that there is a long way to go to restore power to every last home, I’m proud of the progress and contributions that have been made,” says Melendez.

ITC recently received an Assistance Award from EEI for sending contractors to Florida to aid in restoration efforts. FortisTCI received a Hurricane Irma Recovery Award and Fortis and its Central Hudson and Tucson Electric subsidiaries also received Hurricane Irma Assistance Awards.



hidden

Operational Excellence

Helping Hearts & Hands in Hurricane Stricken Islands

Over the last several months ITC has provided support and expertise to assist with power restoration in hurricane-impacted islands of the Caribbean:

In Turks and Caicos, Fortis companies including ITC provided labor support and financial assistance in the aftermath of Hurricane Irma. FortisTCI, operating on the Turks and Caicos Islands, was severely impacted by Irma. The Fortis response included approximately 250 employees and contract personnel from all Fortis utilities throughout the United States, Canada and the Caribbean. The restoration team rebuilt and restored many kilometers of transmission, distribution and service lines, and replaced approximately 1,500 electricity poles. These efforts were recognized by the Edison Electric Institute (EEI), which presented Fortis Inc. and its group of utilities with the Emergency Assistance Award for its outstanding work assisting impacted customers.

In Puerto Rico, the damage caused by Hurricanes Irma and Maria hit close to home for ITC’s Pedro Melendez, director of asset protection and performance. Melendez was born and raised there, and his family still lives on the island. So when EEI reached out to utility members, including ITC, for support he knew that he had to help.

For nearly 70 days Melendez worked as part of the incident command staff leading power restoration efforts. “We prioritized where to rebuild the grid to get stability to the system, connect critical customers, and restore essential transmission lines – all in coordination with PREPA, the U.S. Army Corps of Engineers, Federal Emergency Management Association, and other industry contractors. We worked non-stop and were all working towards a common goal to restore power to the people of Puerto Rico.”

“While it’s clear that there is a long way to go to restore power to every last home, I’m proud of the progress and contributions that have been made,” says Melendez.

ITC recently received an Assistance Award from EEI for sending contractors to Florida to aid in restoration efforts. FortisTCI received a Hurricane Irma Recovery Award and Fortis and its Central Hudson and Tucson Electric subsidiaries also received Hurricane Irma Assistance Awards.


hidden

Operational Excellence

Helping Hearts & Hands in Hurricane Stricken Islands

Over the last several months ITC has provided support and expertise to assist with power restoration in hurricane-impacted islands of the Caribbean:

In Turks and Caicos, Fortis companies including ITC provided labor support and financial assistance in the aftermath of Hurricane Irma. FortisTCI, operating on the Turks and Caicos Islands, was severely impacted by Irma. The Fortis response included approximately 250 employees and contract personnel from all Fortis utilities throughout the United States, Canada and the Caribbean. The restoration team rebuilt and restored many kilometers of transmission, distribution and service lines, and replaced approximately 1,500 electricity poles. These efforts were recognized by the Edison Electric Institute (EEI), which presented Fortis Inc. and its group of utilities with the Emergency Assistance Award for its outstanding work assisting impacted customers.

In Puerto Rico, the damage caused by Hurricanes Irma and Maria hit close to home for ITC’s Pedro Melendez, director of asset protection and performance. Melendez was born and raised there, and his family still lives on the island. So when EEI reached out to utility members, including ITC, for support he knew that he had to help.

For nearly 70 days Melendez worked as part of the incident command staff leading power restoration efforts. “We prioritized where to rebuild the grid to get stability to the system, connect critical customers, and restore essential transmission lines – all in coordination with PREPA, the U.S. Army Corps of Engineers, Federal Emergency Management Association, and other industry contractors. We worked non-stop and were all working towards a common goal to restore power to the people of Puerto Rico.”

“While it’s clear that there is a long way to go to restore power to every last home, I’m proud of the progress and contributions that have been made,” says Melendez.

ITC recently received an Assistance Award from EEI for sending contractors to Florida to aid in restoration efforts. FortisTCI received a Hurricane Irma Recovery Award and Fortis and its Central Hudson and Tucson Electric subsidiaries also received Hurricane Irma Assistance Awards.

ITC Michigan Newsletter 2018 Q1



ITC Michigan Newsletter 2018 Q1